video1.0<iframe src="https://www.loom.com/embed/9d01367ec2fe4619842b362ba40a525f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9d01367ec2fe4619842b362ba40a525f-06266347db2d96d2-full.jpg117.133In this video, I discuss the importance of creating pre-prepared statements for handling similar inquiries, such as media requests or questions during a crisis. I guide you through the process of setting these up, emphasizing the distinction between the internal description and the actual message that will be used. I've provided a generic example of a statement to illustrate this. Please remember to publish your statements so they can be utilized effectively. I encourage you to make adjustments as needed when responding to inquiries to ensure our communication remains clear and relevant.