<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/9d3b1a694d1a41be88a2ac61690efec3&quot; frameborder=&quot;0&quot; width=&quot;1670&quot; height=&quot;1252&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1252</height><width>1670</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1252</thumbnail_height><thumbnail_width>1670</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/9d3b1a694d1a41be88a2ac61690efec3-6d99c9fce84c9bc6.gif</thumbnail_url><duration>75.0587</duration><title>Managing Overdue Shop Notifications and Editor Feedback</title><description>In this video, I walk through the process of managing overdue shops before we consider removing them. I emphasize the importance of marking profiles with a survey note to inform editors about any overdue texts sent, ensuring that habitual lateness is reflected in their scores. I also mention that if we end up removing a shop, the survey note will automatically be removed, so it won’t affect future shoppers. I checked several shops, including Buffalo Wildlings, and noted that I didn’t check all of them because David handles some separately. Please make sure to follow this process to maintain accurate records for our editors.</description></oembed>