video1.0<iframe src="https://www.loom.com/embed/9d5517decd3e493daa954ae472587e85" frameborder="0" width="1272" height="954" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9541272Loomhttps://www.loom.com9541272https://cdn.loom.com/sessions/thumbnails/9d5517decd3e493daa954ae472587e85-e62f00e2375db9fe.gif222.592In this video, I walk you through how to add an upsell using the OnArrival platform, making it quick and intuitive to seize upselling opportunities at the front desk. I demonstrate how to filter the arrivals list by reservation status, check-in or check-out dates, and guest name, while highlighting key guest information such as opportunity level and pre-arrival interactions. You'll learn two methods for adding an upsell: from the guest profile or using the addTransaction feature for checked-in guests. I emphasize that upgrades sync automatically with your PMS, streamlining the process. Please take a moment to familiarize yourself with these steps to enhance our upselling efforts!