video1.0<iframe src="https://www.loom.com/embed/9def2a64b1eb420bb08135010ee41b9a" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/9def2a64b1eb420bb08135010ee41b9a-1692036858378.gif92.2333333333333Hi, this is Nadia from Blue Root Support, and in this video, I'll be addressing an issue with duplicated columns in the mortgage module. Some users have reported seeing duplicated collecting documentation, pre-approval, and underwriting in progress columns. I'll guide you through the steps to resolve this issue, and if it doesn't work, please let me know so I can escalate it to Zoho Support. We'll be navigating to the setup icon, customization, module, and fields, specifically the stage probability mapping. I'll show you how to remove any unwanted columns and check if the duplicated columns have been resolved. If you still encounter any issues, don't hesitate to reach out to me or the support team.