video1.0<iframe src="https://www.loom.com/embed/9e3834bcb61c441eaee4f8029e75760f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9e3834bcb61c441eaee4f8029e75760f-85bf7a6c8ef0d40d.gif92.458666This Loom explains how to reactivate a resident account that was previously marked as moved out. To do this, open the Accounts page, click the filter button, select Account Status, and choose Deactivated Accounts. Find the resident’s deactivated account, click the three dots next to Details, and select Reactivate Account, then confirm the reactivation and return to the normal Accounts view by refreshing. After that, locate the resident and contact support if a balance needs to be sent.