video1.0<iframe src="https://www.loom.com/embed/9efe0eade4ea47658f53a4200547cf4e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9efe0eade4ea47658f53a4200547cf4e-004b68836f318d94.jpg2733.84This Loom explains how to succeed with Instinct, from onboarding through long term support, with an emphasis on training and resources. Polaris outlines the journey including onboarding support during conversion, pre go live role based training, on site or virtual help during go live, and 24/7 chat and email support after adoption. The session highlights Instinct Academy and the Caraville help center, along with live Q and A options and Knowledge cards. A veterinarian speaker shares their EMR transition experience, noting they completed Instinct Academy curriculum after emailing staff about five weeks beforehand and that they are about three weeks from go live for a multi service hospital.