video1.0<iframe src="https://www.loom.com/embed/9fb5ab8bb6914066add6a3d410a0f77b" frameborder="0" width="2072" height="1554" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>15542072Loomhttps://www.loom.com15542072https://cdn.loom.com/sessions/thumbnails/9fb5ab8bb6914066add6a3d410a0f77b-59b388c94b80cba8.gif134.0837In this video, I explain the key differences between outstanding payments and failed payments. I walk you through how to identify each type on the retail dashboard and what causes them. I also share tips on how to manage outstanding payments effectively. Please make sure to follow up with clients after the second attempt for failed payments.