video1.0<iframe src="https://www.loom.com/embed/9fec00841f05493a90e7f5559a0c48af" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/9fec00841f05493a90e7f5559a0c48af-59658fa7cfff82bc.gif319.367This Loom explains how to process refunds for booking changes, emphasizing that all updates must be made in the booking rather than the invoice. It shows how to delete events using the three dot menu, and how the invoice updates automatically with reversal lines while preserving the original charge history. If payments were already collected, it instructs to open the invoice, go to Add Payment, and enter the refund amount as a negative number to return funds. For canceling an entire booking with no payments, it advises using the trash can icon to delete all events and reverse invoice lines, noting deposits are not automatically refunded and must be refunded first via the refund deposit button.