video1.0<iframe src="https://www.loom.com/embed/a12f4c0dd6c54d8ebbe3ae2212addd9b" frameborder="0" width="1760" height="1320" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13201760Loomhttps://www.loom.com13201760https://cdn.loom.com/sessions/thumbnails/a12f4c0dd6c54d8ebbe3ae2212addd9b-a697a5b1d0251585.gif3339.72This Loom covers account reinstatement, workflow follow ups, and how to troubleshoot messaging and calls in Offerable. The support team confirms accounts may be permanently deleted and checks multiple emails, then explains that workflows send three SMS timelines at 9 a.m. to 12 noon, 12 noon to 4 p.m., and 4 p.m. to 8 p.m., with follow up delays of 21 days, 30 days, and 11 days. For Atlanta Georgia, 4,737 leads had already received the first message, leaving 242 waiting for the second and 743 waiting for the third, while Arkansas showed about 300 messages per day. The team also clarifies that inbound calls display assigned dial-out numbers and are forwarded to the user, and shows where to review unread messages, appointments, and billing help center details including AI message and email usage charges.