video1.0<iframe src="https://www.loom.com/embed/a1bc5e957d66411abd8ea68dc7489fff" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/a1bc5e957d66411abd8ea68dc7489fff-07df5b9c4c48f273.gif91.947Hi everyone, in this video, I walk you through how to effectively use the internal notes feature within the new Provider Manager. I demonstrate how to log in, select a provider, and add, edit, or delete notes that are confidential and visible only to internal staff. I specifically use BB Care as an example to show you how to record follow-up actions or important information. Please remember that this is a test environment, so none of the data is real. I encourage you to practice using this feature to enhance our internal communication.