video1.0<iframe src="https://www.loom.com/embed/a2c1755a4c294d03a525704ebe87051c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/a2c1755a4c294d03a525704ebe87051c-9ea99d343e884509.gif169.966667In this video, I demonstrate how to change the history color by action type in Proclaim, using a case example with Jim Smith. I walk you through filtering history items and utilising the field selector to customise the display of various actions, such as send letters, emails, and make calls. I emphasise the importance of selecting appropriate colors for visibility and provide a visual reference to make navigation easier. Please take a moment to apply these techniques in your own Proclaim history views for improved clarity.