<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/a2ef0f4239304238b0680cec6164f1b8&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/a2ef0f4239304238b0680cec6164f1b8-ebeb4ee42f617cc4.gif</thumbnail_url><duration>269.935</duration><title>General Incident and Near-Miss Reporting</title><description>This Loom explains how to complete the general incident and near-miss reporting form for slips, falls, and floor hazards not related to dispensary or delivery pharmacy services. It shows the form is pre-filled with the pharmacy name and date of submission, and staff can add the reporting staff member, select the category, and enter the date and time (defaulting to the current time). The form collects key details about the harmed or at-risk person, whether immediate care was required, relevant contact details if applicable, actions taken, seriousness rating, and optionally uploads photos or documents. After submission, it loads into the General Incidents registers where users can add submission notes, track progress, and generate a copy of the report if needed.</description></oembed>