video1.0<iframe src="https://www.loom.com/embed/a47ca999d8474adf8dca8983587b76b8" frameborder="0" width="1488" height="1116" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11161488Loomhttps://www.loom.com11161488https://cdn.loom.com/sessions/thumbnails/a47ca999d8474adf8dca8983587b76b8-e82cbe3172006603.jpg918.191In this video, I walk you through the essential steps for configuring client and caregiver profiles in our Kirkeby fill-in request system. It's crucial that we have accurate information to ensure effective caregiver matching and communication, especially for last-minute shifts. I highlight the importance of the call-out finder rule, which allows us to categorize clients as critical, conditional, best match, or decline, affecting how we find replacements. Additionally, I emphasize the need for care summaries to communicate client needs clearly to caregivers. Please ensure that your profiles are updated and that you understand how to utilize these features for optimal care delivery.