video1.0<iframe src="https://www.loom.com/embed/a49c1fa5536444d39feec80f52a7b953" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/a49c1fa5536444d39feec80f52a7b953-bfbe8b7762bcd604.gif1652.459In this video, I walk you through creating a workflow for managing guest bookings and reviews using Zapier and Google Sheets. We set up triggers for new reservations and updates, ensuring we capture all relevant data like booking dates, guest information, and reservation status. I also demonstrate how to incorporate AI to analyze guest conversations and assess their experiences after checkout. Please ensure you follow the steps closely, especially when configuring the API access and handling the AI sentiment analysis. If you notice any mistakes or have feedback, I’d love to hear from you!