video1.0<iframe src="https://www.loom.com/embed/a50e03b88c2746a49c773c0f9aeb41ef" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/a50e03b88c2746a49c773c0f9aeb41ef-69474b5d787a4b9d.gif231.029In this video, I want to ensure you receive the fastest and most effective support through our dedicated channels. Start by visiting the Help Center in the Gelato Connect dashboard, where you can find answers on various topics with clear instructions and visuals. If you need immediate assistance, use the chat feature to connect with Scoop, our virtual assistant, who can help with most inquiries. For order or production issues, please report them using the appropriate support options, selecting the severity level and providing detailed context. Your prompt action in utilizing these resources will help us address your concerns efficiently.