<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/a60ed017b75e4874abccbb489f511f2f&quot; frameborder=&quot;0&quot; width=&quot;1670&quot; height=&quot;1252&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1252</height><width>1670</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1252</thumbnail_height><thumbnail_width>1670</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/a60ed017b75e4874abccbb489f511f2f-7937c86e07631bd1.gif</thumbnail_url><duration>119.1292</duration><title>Exploring Suggestions and Solutions in Our New Feature</title><description>In this video, I walk through the process of creating a suggestion versus a solution using our platform. I demonstrate how I set up a view called &quot;Suggestions&quot; with a single field, CustomerSegment, and highlight the differences in available fields when creating each type. I also explore the configuration of templates for suggestions and solutions. If you encounter any issues, please let me know if it’s a bug or if the user experience needs clarification. Your feedback is crucial as we refine this feature.</description></oembed>