video1.0<iframe src="https://www.loom.com/embed/a6488bb132e54cad899c9cf9b8cca87d" frameborder="0" width="1440" height="1080" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10801440Loomhttps://www.loom.com10801440https://cdn.loom.com/sessions/thumbnails/a6488bb132e54cad899c9cf9b8cca87d-bd6e1a4549e66850.gif214.3411In this video, I address a common concern from users who log into our app and find their data missing. I want to reassure you that your data is always safe and synced; the issue usually arises from signing in with the wrong account. It's important to check that you're using the correct email and authentication method when logging in. I encourage you to verify your account details in the settings and to sign out and back in if necessary. Please make sure to use the same sign-in method you originally used to create your account to avoid creating multiple accounts. If you’re still unable to resolve the issue, feel free to reach out to our support team for help.