video1.0<iframe src="https://www.loom.com/embed/a762eb78552647b4b9c4087159b4527a" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/a762eb78552647b4b9c4087159b4527a-40c34057e9f3c712.gif96.207In this video, I walk you through a customer support automation workflow I built using Anitin, Zapier, and OpenAI. The process begins with a Gmail trigger that monitors for new messages, which are then categorized by an AI text classifier powered by GPT-4. Support-related queries are routed to an AI agent that retrieves information from a Pinecone Vector store and generates personalized responses sent back via Gmail. This workflow exemplifies the core logic needed for your GHL plus Zapier plus ChatGPT SMS system. I encourage you to consider how this automation can enhance your own customer support processes.