<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/a81c96678dcc4fa4b8e543a142af0114&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/a81c96678dcc4fa4b8e543a142af0114-eea7d9542623775f.gif</thumbnail_url><duration>1187.99</duration><title>Contact Profiles in the CRM</title><description>In this video, I walk you through managing a contact profile in Ivorey. We cover each section, including contact details, engagement scores, and communication history. I demonstrate how to add team members as owners, manage tags, and view opportunities and workflows. I also highlight how to handle Do Not Disturb settings and client portal access. Please reach out if you have any questions about these features.</description></oembed>