video1.0<iframe src="https://www.loom.com/embed/a8a614fe01b5461e85e32643a60f8685" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/a8a614fe01b5461e85e32643a60f8685-e6710af47d1ebd2a.gif335.325New: Agent Loyalty & Opportunity Monitoring Two new tools on your dashboard to help you protect and grow agent relationships: Loyalty Alerts – See which agents (where you're currently #1 LO) are at risk of drifting to another loan officer. Each alert shows a loyalty score, risk score, an "act now" vs. "watch" recommendation, the competing LO, and loan/buyer volume, so you know who to reach out to first. Opportunity Alerts – The flip side. See agents where you're #2 LO and have a real shot at becoming #1, including who the incumbent is and your momentum with them. Drill into any agent's loan history and use the time toggle to see how the relationship has shifted over time. Mortgage is a relationships business. These tools help you defend the ones at risk and go after the ones within reach.