video1.0<iframe src="https://www.loom.com/embed/a9193c21825544ffba7e4c192f78ae64" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/a9193c21825544ffba7e4c192f78ae64-61c79c86d5087b81.gif183.797This Loom explains how to automate Shopify customer support responses using AI workflows. The presenter shows an inbox example with 20 tickets from one morning and describes an email-driven system that branches based on what the email is, handling 60 to 70 percent of inquiries in under a minute each. Examples include automatically replying with tracking for order status requests like Alice, returning cases with the correct return link, and for high-stakes angry VIP complaints like Carol, notifying the team in Discord with a human-ready draft instead of auto-sending. The approach targets stores with 30 to 100 support emails per day and claims 10 to 15 hours saved weekly.