video1.0<iframe src="https://www.loom.com/embed/a92b820a55af46bab3344e45b829d09d" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/a92b820a55af46bab3344e45b829d09d-4e8ed9d5d096c2cd.gif473.998In this video, I discuss our compliance strategy for SMS in 2026, focusing on protecting our phone numbers from being banned by carriers like AT&T and Verizon. We've seen an increase in rejections due to certain flagged words, so we're shifting our language from lending terms to a more retail-oriented approach. I recommend using vague SMS messages for financial topics while reserving detailed information for emails. I also introduced new SMS Snippets to help you communicate safely and effectively. Please make sure to implement these changes and refer to the best practices page for further guidance.