<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/aa0c7876118b415a81bb85f7bc7d0377&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/aa0c7876118b415a81bb85f7bc7d0377-9990c5d37a0d88db.gif</thumbnail_url><duration>175.38</duration><title>Telecommunications Customer Service and Sales Experience</title><description>This Loom introduces Pugiso Ramotshele and outlines their telecommunications experience for a potential role. Pugiso reports over six years in customer service, sales, retention, appointment setting, lead generation, and administrative support in South Africa, including handling about 500 calls per day inbound and outbound. They manage customer records, schedule appointments, and ensure clear communication throughout the customer journey while meeting performance targets. Pugiso also describes experience with multiple CRM systems and adaptability to new platforms, and notes they have attached their CV for review, asking to discuss how their skills align with the team needs.</description></oembed>