video1.0<iframe src="https://www.loom.com/embed/aabade9424e94752a9317f473bd8bf58" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/aabade9424e94752a9317f473bd8bf58-fe292e9837092e0e.gif402.325Hi, I'm Gary from HomeSource, and in this video, I explain the different service request statuses - new, in progress, completed, cancelled, and ready to service. I demonstrate how to move a service request from new to in progress by assigning a tech and scheduling a service call. I also show how to update the status description with additional information for efficient service call management.