video1.0<iframe src="https://www.loom.com/embed/ab6beda82eb94f31b2c21170086b151b" frameborder="0" width="1862" height="1396" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13961862Loomhttps://www.loom.com13961862https://cdn.loom.com/sessions/thumbnails/ab6beda82eb94f31b2c21170086b151b-4f20437d771b2d71.gif106.287In this video, I’m excited to share some updates we've made to the customer portal, specifically to the ordering flow. These enhancements will streamline the process for customers completing digital forms, particularly for services like winterization or recommissioning. Now, instead of being redirected to a separate page, customers can fill out the necessary forms directly within the ordering process, which should help increase completion rates. I encourage you to start collecting credit card information during orders, as it’s optional but recommended. Please take a look at the demo to see how the new experience works!