video1.0<iframe src="https://www.loom.com/embed/abe7e6e64df0440088e160580b3ac605" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/abe7e6e64df0440088e160580b3ac605-009b0310a23f4e18.gif63.062In this video, I introduced the Responder Integration feature of Aftersales, which allows our system to automatically respond to customer messages based on their profiles, ensuring our services remain responsive even during busy times. I demonstrated how to create a new Automation Profile by clicking the New button and connecting it to the relevant API name. Each profile can be tailored for different marketing campaigns, and you can manage them accordingly. If there are any changes in the API, it's important to keep track of that information. Please take action by setting up your profiles to enhance our customer engagement.