<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/abfd92ae66c6411a9c631a4c0cc9794f&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/abfd92ae66c6411a9c631a4c0cc9794f-6c0bd86a146e7f4e.gif</thumbnail_url><duration>213.566</duration><title>Pickaxe | &apos;Enable Chat Responses&apos; not working properly</title><description>## &apos;Enable Chat Responses&apos; not working properly

In this video, I discuss the challenges I&apos;m facing with the email helper feature, particularly regarding the &quot;enable chat responses&quot; option. I demonstrate how the tool is supposed to allow users to continue a conversation but seems to be malfunctioning by not retaining previous context. I also share my observations on how it generates entirely new emails instead of modifying the existing ones as intended. I would appreciate your thoughts on this issue and any suggestions you might have for improvement.

https://www.loom.com/share/abfd92ae66c6411a9c631a4c0cc9794f?sid=8432314a-92df-45b5-81f5-3a121f02ca6c

### 1. Introduction

- Purpose of the Loom: Discuss the functionality of the &quot;enable chat responses&quot; option in an email helper tool.

### 2. Initial Thoughts on Functionality

- Likes the idea of starting with a simple form for clients.
- Intends for the form to allow continuation of conversation.

### 3. Observed Issues

- The chat response feature does not seem to work as intended.
- Suspects that the system may be sending the entire prompt again instead of retaining previous context.

### 4. Demonstration of the Issue

- Provides an example of using the email helper:
  - User inputs a story and a call to action.
  - Receives five subject options based on the input.
- User attempts to modify the email:
  - Requests a specific change (e.g., changing the first sentence).

### 5. Results of the Attempted Change

- The system does not retain the original email context:
  - It starts with the requested sentence but generates a completely different email.
- Indicates that the output is based on the knowledge base rather than the user&apos;s specific input.

### 6. Seeking Solutions

- Questions how to resolve the issue of context retention in the chat responses.
- Considers the possibility of abandoning the form approach in favor of a chatbot format.
- Expresses a preference for the simplicity of the form but is open to alternatives.

### 7. Conclusion

- Requests assistance in resolving the issue to improve user experience with the email helper tool.

### Link to Loom

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