video1.0<iframe src="https://www.loom.com/embed/ac02e5a17682417f80bbf777229d1e7e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ac02e5a17682417f80bbf777229d1e7e-5eca69c4a12ade68.gif829.372This Loom demonstrates how Brightleaf Family Medicine uses Maya, an anytime front desk assistant, to automate patient scheduling and reduce missed calls. It shows a new patient intake flow that books Raja Mohammed for an in person new patient visit on Friday, October 23 at 9:30 AM Central, with intake forms and confirmation links. The video then walks through the clinical dashboard workflow for confirmations, cancellations, waitlist offers, and reminder reconfirmations for completing intake forms, including releasing slots to new patients when intake is not confirmed. It highlights business impact including preventing two no shows, booking a visit from the waiting list without staff, avoiding two calls, saving 20 minutes, and reducing Dr. Rahman’s evening admin time from 45 minutes to about 2 minutes.