video1.0<iframe src="https://www.loom.com/embed/ad53497a47d64af480ef4919880ecedb" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/ad53497a47d64af480ef4919880ecedb-ff0a484b65fc8184.gif117.376This Loom explains how Relay.ai generates a COI by pulling incoming COI requests from your AMS and email. Jerry demonstrates using an email connected to a developer Epic instance, then sending a COI request that asks for a list of clients and the desired certificate holder. The AI parses the email to fill out the full COI on your behalf and sends it as an attachment to the same email, without sending it to the client. He emphasizes that producers should still review and verify the details one last time.