video1.0<iframe src="https://www.loom.com/embed/ae01a7a54e584d928d495f1001d9db83" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ae01a7a54e584d928d495f1001d9db83-8d65a089ba3f7e65.gif64.32This Loom explains what to do in Stripe when a subscription needs to be canceled after a customer re-enters payment details through Chalkit ProPayments. If you cannot reach the person to update their payment method in Chalkit ProPayments, you may charge them through Stripe instead, but once they re-enter and you successfully charge them in Chalkit ProPayments, you should cancel the Stripe subscription. The speaker suggests canceling by going to the user’s profile and clicking the X on the subscription. They also note that you can find subscriptions under billing and subscriptions, via the applications screen.