video1.0<iframe src="https://www.loom.com/embed/aec6e9afaa464d29a242e942e2560145" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/aec6e9afaa464d29a242e942e2560145-30972ae52518da2f.gif77.633In this video, I walk you through the process of removing a deposit from a customer's account, specifically for Lee Roy Johnston, who has a deposit balance of $100. I demonstrate how to navigate to the "Add a charge/credit" section and select "Deposit return" to process the return. I also emphasize the importance of labeling the transaction accurately and leaving any helpful comments for future reference. Once everything is reviewed, I show how the customer's account updates successfully after posting the transaction. Please make sure to follow these steps carefully when handling similar requests.