video1.0<iframe src="https://www.loom.com/embed/afaffe5c2f8945a59d9d18fa9144b667" frameborder="0" width="1659" height="1244" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12441659Loomhttps://www.loom.com12441659https://cdn.loom.com/sessions/thumbnails/afaffe5c2f8945a59d9d18fa9144b667-ea30136fb1e700f8.gif1228.774In this video, I walk you through the new features of our communication platform, focusing on how to manage conversations effectively. I cover the importance of tagging conversations as "in progress," "waiting," or "priority" to streamline our workflow. Additionally, I demonstrate how to schedule messages and utilize the translation feature to improve customer interactions. Please make sure to familiarize yourself with these features and start implementing them in your daily tasks.