video1.0<iframe src="https://www.loom.com/embed/afbaa713d8e34bbd9790b50d784e425a" frameborder="0" width="1110" height="832" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8321110Loomhttps://www.loom.com8321110https://cdn.loom.com/sessions/thumbnails/afbaa713d8e34bbd9790b50d784e425a-898034781d47ba9f.gif129.104In this video, I walk you through the process of submitting an LWA via email and the importance of following up with a call to the provider for additional information. I demonstrate how to add a personal number for verification and initiate a call within the system. I also show you what the call summary looks like once completed, including the transcription and key details. Please ensure you follow these steps when handling your LOA submissions, as tracking these interactions is crucial for our records.