video1.0<iframe src="https://www.loom.com/embed/afee4b1c3caf44808cf4ccc92175bb96" frameborder="0" width="2228" height="1671" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>16712228Loomhttps://www.loom.com16712228https://cdn.loom.com/sessions/thumbnails/afee4b1c3caf44808cf4ccc92175bb96-00001.gif150.03Hey there! In this Loom, I'm going to show you how to replace a lead in Smartly.io. This feature is useful when a lead responds back saying they are not the right person and you need to contact someone else. I'll guide you through the process of using Smartly's core master to track the replies, message a new individual, and ensure that you close the deal. I'll also show you how to manage OG leaders and new leaders using the audit log.