video1.0<iframe src="https://www.loom.com/embed/b145dec47dbd4293a216f0f6c0e0cd86" frameborder="0" width="1904" height="1428" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14281904Loomhttps://www.loom.com14281904https://cdn.loom.com/sessions/thumbnails/b145dec47dbd4293a216f0f6c0e0cd86-17d97a7bbbd20e4d.gif162.538667This Loom explains how to set up a two-step Instagram automation that captures commenters and routes them into DMs to trigger Charlie. The creator starts from a blank automation canvas, sets the trigger as “comments on posts,” and selects a specific post. They use a keyword such as “Guide” from the post, then set the automated reply message asking the user to tap the word Guide or send “Guide” to receive the guide. The Loom concludes by noting that the keyword “Guide” is used to trigger Charlie inside the CRM (such as GHL).