video1.0<iframe src="https://www.loom.com/embed/b229ce7ae11146078074eda78557db67" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b229ce7ae11146078074eda78557db67-402f496af7be055f.gif184.111In this video, I share how we implement our best practices for appointment confirmations and reminders using a structured workflow. I walk through the process of sending plain text messages, waiting for replies, and gradually introducing media based on the recipient's engagement. It's crucial to filter out those who haven't responded and adjust our approach accordingly. I encourage you to consider these strategies in your own workflows and let me know if you have any questions!