video1.0<iframe src="https://www.loom.com/embed/b28fc64f6b954c70bcad6a1c0d30530e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b28fc64f6b954c70bcad6a1c0d30530e-d28c8c8c77a46aff.gif38.641This Loom explains how to change the default behavior for adding a note or sending an SMS in a lead. The creator says you should open the specific lead, then go to lead settings and the activity log. From there, you can change the default response type so it sends SMS or adds a note by default. The change applies only to the individual making the update.