video1.0<iframe src="https://www.loom.com/embed/b32f074d3a5a402ea017ac9a3b1d0d8c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b32f074d3a5a402ea017ac9a3b1d0d8c-007ff71406da4f67.gif363.463Hey everyone, in this video, I walked you through our latest updates to the in-store drop-off returns using the new Shopify POS extension. I demonstrated how customers can initiate returns through the Loop Returns portal, receive a QR code and RMA code, and how store associates can efficiently process these returns in-store. We now support both legacy iPads and Shopify hardware for scanning, making the return process smoother. I also highlighted how the return details are captured in Loop Admin, including associate information and restock status. Please familiarize yourself with these updates to enhance our customer return experience!