<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/b35e6bea8cf840cebc754120371fb02b&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/b35e6bea8cf840cebc754120371fb02b-4ded1e71f984b6d9.gif</thumbnail_url><duration>131.0262</duration><title>HubSpot Knowledge for Account Managers Overview</title><description>In this video, I&apos;m sharing a quick overview of the test SOP and how to customize it. I walk you through the process of changing titles and articles, and I also mention using tools like ChatGPT to assist in creating knowledge bases. Please make sure to review the SKU sheet and program sales sheet once published. Let me know if you have any questions or need further clarification!</description></oembed>