video1.0<iframe src="https://www.loom.com/embed/b487f852c61648f3a6a19948e0c93702" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b487f852c61648f3a6a19948e0c93702-df45247d1e7ddf23.gif137.633333This Loom explains how to capture and share support screen recordings directly from the admin area. It walks viewers to the system menu and Support recordings page, then uses the Record screen button to start a new clip with screen capture and microphone. Viewers can choose to record the entire screen or a single window or tab, and the recording runs in a separate window with a red indicator and live timer. After stopping, the clip uploads securely, and they can copy a secure time-limited link for their support ticket; recordings also remain listed on the Support recordings page with options to preview, download, or delete.