video1.0<iframe src="https://www.loom.com/embed/b49f91ec74cf41d7aab86c6e9290938a" frameborder="0" width="1508" height="1131" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11311508Loomhttps://www.loom.com11311508https://cdn.loom.com/sessions/thumbnails/b49f91ec74cf41d7aab86c6e9290938a-7109bdedbb1238bd.gif235.251This Loom explains updates to case views in the Momentum Customer Support Hub to make searching and navigating cases easier. When searching, the search field works as expected, including matching terms from case titles, subjects, and email body text, such as the word test or unanswered. It also highlights an improved views list added in May, including a default view for all open and recently closed cases where open means the case is active, and pending cases appear there as well.