<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/b533ef195df14fd18fc43cb8339777eb&quot; frameborder=&quot;0&quot; width=&quot;1440&quot; height=&quot;1080&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1080</height><width>1440</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1080</thumbnail_height><thumbnail_width>1440</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/b533ef195df14fd18fc43cb8339777eb-6f964cc3926511d6.gif</thumbnail_url><duration>1278.212</duration><title>Critter Tips and Tricks #3: Customer Experience Deep Dive</title><description>In this video, I delve into the customer experience on the Critter platform, exploring key tabs like Home, Care Plan, Circles, and more. I explain how to manage timeline activities, add members to circles for collaborative care, and utilize the care plan for comprehensive pet care instructions. Viewers are encouraged to start with the customer onboarding video for background. No specific action is requested from viewers in this video.</description></oembed>