video1.0<iframe src="https://www.loom.com/embed/b5724e16a6eb473c914bee0797f0ac49" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b5724e16a6eb473c914bee0797f0ac49-f937bbc947de47f5.gif213.9This Loom explains Turquoise Haven’s new pre-ordering system and how it will work for Ready to Ship and pre-order items. Ready to ship styles are labeled RTS, while pre-order styles defer payment until arrival, with estimated ship dates listed as 85 days and a deferred charge where you pay zero today. When pre-orders arrive, customers get a one-day advanced notice and the card is charged automatically, with an automated email to update a declined card and cancellation after the third attempt if it remains declined. It also clarifies that buying an in-stock RTS item alongside a pre-order will only charge for the RTS item today, while the pre-order amount stays on hold. Customers can view all orders, including pre-orders, pending items, and canceled orders, in their customer profile.