video1.0<iframe src="https://www.loom.com/embed/b5ed087a766a43f3b220b85b24c5d6b9" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b5ed087a766a43f3b220b85b24c5d6b9-a9a8c52210a28f28.gif194.433944In this video, I walk you through our custom onboarding process for the recent migration from DC to cloud, aimed at making the experience smoother for our users. We started with a welcome screen to introduce key terminology changes and reused official Atlassian materials for learning content. The onboarding also highlighted the differences between DC and cloud, linking to a comprehensive support article. Overall, we saw strong engagement, with 72% of users completing all three steps, thanks to our pre-communication efforts. I hope this gives you some ideas for your own onboarding, especially if you're planning a similar migration.