video1.0<iframe src="https://www.loom.com/embed/b6d8bea43048492782b1ad860fdfb43c" frameborder="0" width="960" height="720" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>720960Loomhttps://www.loom.com720960https://cdn.loom.com/sessions/thumbnails/b6d8bea43048492782b1ad860fdfb43c-00001.gif186.9In this video, I will show you how to do refunds through the SoftPoint solution. I will cover two methods: refunding on the ticket itself and refunding through the sidebar. I will demonstrate how to issue full and partial refunds, as well as how to access and view transaction details. No action is requested from the viewers.