video1.0<iframe src="https://www.loom.com/embed/b72cfdd74763495eb768cf66514fb9e5" frameborder="0" width="1498" height="1123" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11231498Loomhttps://www.loom.com11231498https://cdn.loom.com/sessions/thumbnails/b72cfdd74763495eb768cf66514fb9e5-f605b7c8a46b0cf4.gif140.073This Loom shows how to review resident accounts in the Sunbound operator portal. After selecting the Accounts tab, you can search by filter or browse alphabetically, then choose a resident to view details on the right. For Barbara, the open balance is $5,000 due July 1 of last year, and the account shows the main payers associated with it. The video also covers managing payers and payment methods, and notes that Barbara cannot be deactivated because a balance is still owed, with options under the three dots to mark the account paid by check and zero out the balance for the month or make a special request to Sunbound.