<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/b77419648b2147d9a3a18580ad975ceb&quot; frameborder=&quot;0&quot; width=&quot;1354&quot; height=&quot;1016&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1016</height><width>1354</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1016</thumbnail_height><thumbnail_width>1354</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/b77419648b2147d9a3a18580ad975ceb-2f13766be57ce16f.gif</thumbnail_url><duration>41.809</duration><title>How to Issue a Refund Using the Lead Connector App</title><description>In this video, I walk you through the process of issuing a refund to a customer using the League Connector app. I demonstrate how to navigate to the customer&apos;s contact, locate the transaction in the Transactions tab, and select the appropriate refund amount, which defaults to the full amount. For this example, I&apos;m issuing a $100 refund for a security deposit. Please make sure to double-check the refund amount before finalizing the transaction. If you have any questions or need assistance, feel free to reach out.</description></oembed>