<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/b7ee372429354eef9df0ea81b4f8fbef&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/b7ee372429354eef9df0ea81b4f8fbef-886773832ca49a79.gif</thumbnail_url><duration>656.65</duration><title>Backup Radar 101: Ticketing 🚀</title><description>In this video, I walk you through the ticketing features of Backup Radar, focusing on how to set up ticketing profiles and rules effectively. I emphasize the importance of keeping ticketing simple and suggest creating broad rules to capture large amounts of data. You&apos;ll learn how to integrate with various PSAs or use email notifications if you&apos;re not integrated. I also cover the automation features, like auto-append and auto-close, which can streamline your workflow. Please take a moment to review your ticketing profiles and rules to ensure they align with your operational needs.</description></oembed>