video1.0<iframe src="https://www.loom.com/embed/b8216c5f7e104121b0123b947b672262" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/b8216c5f7e104121b0123b947b672262-a676c66192f24e66.gif229.998In this video, I walk you through the process of issuing a refund using our cleaning software and Stripe. I demonstrate how to locate the payment for our customer, Faith Smith, who paid $1, and how to issue a full refund due to a requested customer complaint. I also explain how to ensure that customers receive an email notification about their refund by adjusting settings in Stripe. Please make sure to check your Stripe settings to keep our customers informed. If you have any questions, feel free to reach out!