video1.0<iframe src="https://www.loom.com/embed/b9144878a1504de9aad2422ac4fecbf9" frameborder="0" width="1466" height="1099" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10991466Loomhttps://www.loom.com10991466https://cdn.loom.com/sessions/thumbnails/b9144878a1504de9aad2422ac4fecbf9-d6bc00f443dace70.gif82.312In this video, I explain the Ball & Court feature from the perspective of an RFI manager. This tool helps track whose turn it is to take action on an RFI. When an RFI is sent, the Ball & Court typically lands on the assignee, and once they respond, it shifts back to me for review. I also have the ability to manually change it to someone else if needed. Please remember to utilize this feature to keep the RFI process moving smoothly.